Shipping Policy

Last updated: 8/24/2026

Handling Time

Every order is processed and packed within 1-2 business days before it ships. This is separate from — and in addition to — the transit time below. Orders are not packed or shipped on weekends or public holidays.

Transit Time

Once your order ships, transit time is typically 2-5 business days, depending on your location. This is the time the carrier takes to deliver after handoff, not counting handling time.

Carriers

We ship with Royal Mail, DPD. Your tracking confirmation will tell you exactly which carrier is delivering your package.

Where We Ship

We currently ship to: United Kingdom. If your country isn't listed, please contact us at contact@carvolis.shop before ordering to confirm availability.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on weight, size, and destination, in GBP. The cost shown at checkout is final — there are no hidden fees added after checkout.

Order Tracking

You'll receive a shipping confirmation email with a tracking number as soon as your order ships. You can check your order status any time by contacting us at contact@carvolis.shop.

Missing or Incomplete Orders

If your order arrives incomplete or an item is missing, contact us at contact@carvolis.shop within 48 hours of delivery and we'll resolve it immediately with a replacement or refund.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, or taxes charged by your country. These are the responsibility of the customer and are not included in our shipping costs.

Contact Us

Questions about your shipment? Contact us at contact@carvolis.shop or +447517828393, Monday–Friday · 9:00 AM – 6:00 PM (GMT).